CareDX Services Overview
CareDX offers high-quality, customer service-oriented clinical laboratory services. Its laboratories feature and rely on state-of-the-art, cutting-edge technology as a means of streamlining the flow of diagnostic information to our clients.
Field expertise
• Board-certified pathologist
• Certified phlebotomists
• Experienced technical service representatives
• Certified phlebotomists
• Experienced technical service representatives
• Information technology (IT) department with extensive experience servicing long-term care facilities
Exceptional customer service
• Ready access to CareDX’s board-certified pathologist and medical director
• Daily access to laboratory supervisors
• CareDX representation at your quarterly quality assurance meetings
• Same-day results on all routine testing (excluding cultures)
• Four-hour turnaround time on all stat testing
• Dedicated client service department
• 24/7 live support
• Training of your staff on laboratory-related issues
• Daily access to laboratory supervisors
• CareDX representation at your quarterly quality assurance meetings
• Same-day results on all routine testing (excluding cultures)
• Four-hour turnaround time on all stat testing
• Dedicated client service department
• 24/7 live support
• Training of your staff on laboratory-related issues
IT solutions
• Highly customizable test ordering and results platform, including electronic standing orders
• Potential integration with your EMR system
• Flexible results delivery
• Test results may be viewed remotely via CareDX’s secure server